94%
Diners check reviews before visiting
3x
More clicks with 4.7+ rating
+0.4★
Average rating improvement in 90 days
30s
Average time to approve & post a reply
See how Reploi handles every type of restaurant review.
Best pasta I've ever had! The ambiance was perfect for our anniversary dinner. Staff was incredibly attentive.
"Thank you so much, Emma! Your anniversary dinner means the world to us — we're absolutely thrilled the pasta and atmosphere made it special. Come back soon and let us make your next occasion just as memorable! 🍽️"
Waited 30 minutes for our food and the pasta was cold when it arrived. Disappointing for the price.
"James, we're sincerely sorry — a 30-minute wait followed by cold pasta is completely unacceptable and not the experience we work hard to deliver. Please reach out to us directly at hello@restaurant.com and we'll make this right. You deserved far better."
Great food and lovely atmosphere. Service was a bit slow but the team were very friendly and the truffle risotto was outstanding.
"Thank you, Sarah! We're so glad the truffle risotto hit the mark — it's our chef's pride. You're right about the pace and we're working on it. Can't wait to show you the improvement on your next visit!"
Stop spending evenings replying to reviews. Reploi handles it in seconds while you focus on running your kitchen.
Restaurants that reply to every review consistently outrank competitors in local search — bringing in more walk-in customers.
33% of customers update their review when you respond well. A great reply can save the relationship.
Professional and warm — matching your restaurant's brand voice, whether you're a Michelin-starred bistro or a casual café.